Contact

Ways to reach us

Email

info@alacaoutdoor.com

For an order, a product, a return, or anything else.

Phone

+1 (307) 218-7224

Leave a message if nobody picks up; we call back.

Response time

Within one business day, by a person.

Address

Uniqxel LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA

The company's registered office. Orders ship from our fulfilment partner's warehouses.

FAQ

When will it arrive?

Free and tracked. Orders ship within 1–3 business days, and each product page shows the delivery dates.

On the FAQ page

What if it doesn't work?

Our electronics come with a 12-month warranty: if one stops working within a year, we replace it. Any order can also come back within 30 days, free.

On the FAQ page

Can I change or cancel my order?

Within 12 hours of ordering, by email. After that it has usually left.

On the FAQ page

Every question

Get in touch

Have a question about a product, your order or a return? Send us a message and a person will reply within one business day.